Texas Self Storage Association | Legal Resources & Legislature Information

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It’s Your Education. You Call the Shots.

If you’re in the self-storage business, chances are you either own a facility or manage one. That’s why we’ve designed M.O.S.T. to deliver a one-two punch in one dynamic day. Two separate tracks will focus owners and managers on the specific training each group needs to get the M.O.S.T. from this information-packed training. While managers zero in on collections; leasing and phone skills; and handling those “challenging” tenants, owners will delve into keeping profits up and costs down; pricing and marketing; and employee hiring, compensation and motivation.  

What makes M.O.S.T. especially exciting and unique? All participants may attend any training “module,” so you customize your learning experience! (The only exception: The employment-related module is open only to facility owners, and to supervisors with written and signed permission - in advance of the event - to attend that session. But other than that, no matter your job title, the day is yours to create your own program!). 

Your six training modules are: Pricing and Marketing; Keeping Costs Down and Profits Up; Collections; Leasing and Phone Skills; Customer Service and Handling Challenging Customers; and Employee Hiring, Motivation and Compensation. You’ll get to choose three, for a training program you build!

 

At the end of M.O.S.T., Owners will know:
•  When to raise rents, when to lower them and when to leave them alone
•  How to generate more prospect calls and visits to the facility
•  How to keep profits up and costs down
•  How to find, hire, motivate, and compensate the best managers...and so much more

Managers and Assistant Managers are critical to operational success in storage. They’ll leave this event ready to:
•  Take the eight most critical steps to “closing the deal”
•  Train their tenants to abide by facility policies
•  Develop a collections system that works for them
•  Turn a customer problem into a “remark-able” experience...and a day’s worth more 


Event Information


Some comments from the Houston event on March 26:

"Thank you for the information received today! I met a lot of terrific people, and my time was well spent."
        Dee Griffith (Diamond Self Storage Management, Pearland)
 
"I really enjoyed and learned so much from this seminar."
        Rachelle Palmer (Storage Corral, Pasadena)

San Antonio
Date:
June 25, 2008
Time: 9:00 a.m. to 4:00 p.m.
Venue: Hilton San Antonio Airport
611 NW Loop 410
San Antonio, TX  78216

Room Reservations: For a special room rate of $99 on the night of June 24, please call (210) 340-6060, ask for “in-house reservations” and refer to the Texas Self Storage Association room block. Please reserve prior to June 9, 2008 to ensure this room rate.

Registration Fees:
Early registration for one person is $119, and $109 for additional people from the same company.  Regular and onsite: $129/$119.  Non-members add $100. 
Click here to register
Last day to take advantage of special early registration rates: June 13, 2008 by 5:00 p.m. 

Lubbock
Date:
July 16, 2008
Time: 9:00 a.m. to 4:00 p.m.
Venue: Embassy Suites Hotel Lubbock
5215 South Loop 289 at Slide Road
Lubbock, TX  79424

Room Reservations:
For a special room rate of $135 on the night of July 15, please call (806) 771-7000, ask for “in-house reservations” and refer to the Texas Self Storage Association room block. Please reserve prior to June 30, 2008 to ensure this room rate.

Registration Fees:
Early registration for one person is $119, and $109 for additional people from the same company.  Regular and onsite: $129/$119.  Non-members add $100. 
Click here to register
Last day to take advantage of special early registration rates: July 3, 2008 by 5:00 p.m.

Dallas
Date:
September 17, 2008
Time: 9:00 a.m. to 4:00 p.m.
Venue: Holiday Inn Select Love Field
3300 W. Mockingbird Lane
Dallas, TX  75235

Room Reservations: For a special room rate of $112.95 on the night of September 16, please call (214) 357-8500, ask for “in-house reservations” and refer to the Texas Self Storage Association room block. Please reserve prior to September 3, 2008 to ensure this room rate.

Registration Fees:
Early registration for one person is $119, and $109 for additional people from the same company.  Regular and onsite: $129/$119.  Non-members add $100. 
Click here to register
Last day to take advantage of special early registration rates: September 5, 2008 by 5:00 p.m. 

Cancellation policy: Cancellations sent to TSSA in writing five or more days before the event can receive a refund, minus $25.  Substitutions are welcome, for no fee.
Enjoy the event!
Contact TSSA at 888-259-4902 if you have any questions, or e-mail
emathews@txssa.org