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What Did You Think of the Legal Seminar?

Mar 29, 2013

By Sonnia Montemayor, CAE, | TSSA Director of Education

TSSA has held two legal seminars within the last two months.  During that time, I have been asked that question over & over again.  Here are my top 3 observations.

Observation #1: No Such Thing as a “One-Size-Fits-All”

Our members are all so different.  Each person has a unique set of experiences that brought them into the self-storage industry.  Each one has different needs that brought them to this seminar.  And while at the seminar, each one learns in a different way.  In a setting like this, we can have someone who started their self-storage business a month ago sitting next to someone who has been managing multiple facilities for more than 10 years.  And our challenge at TSSA is: How do we create a meaningful learning experience for audiences that are at different experience levels, with different needs, and with different expectations?  There just is no such thing as “one-size-fits-all” education. 

Observation #2: Tell Me What You Know

Sometimes people are looking for that one right answer.  But experience tells us that more often than not, there isn’t one.  Knowing what the right thing to do is, comes from time spent on the job, making mistakes, and learning from them.  And what I think is equally as important is learning from others who do what you do.  It is critical that those who have lots of experience under their belt, who have already “been there & done that,” share their story to those wanting to learn and understand more. 

Observation #3: You Can Create Your Own Learning Experience

Providing education to meet the needs of such a diverse group will always be challenging.  But I firmly believe that all of us can, and should, contribute to the learning experience.  Learning is more than just sitting in a classroom and listening to a lecture.  Learning is also asking questions, making observations, mentoring, telling a story, sharing your experience, and ultimately connecting with other people.  And if we all work together, educating each other, it makes all of us better at our jobs and strengthens the industry as a whole. 

What did you think of the Legal Seminar?   What can TSSA do to make it a better learning experience for you?


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