Resources for Dealing with Coronavirus/COVID-19


Facility owners are encouraged to monitor the Center for Disease Control (CDC) websites for best and recommended practices as well as current updates.  Owners are also encouraged to discuss the COVID-19  situation with their employees and take appropriate precautions. 

Each business owner will have to make tough decisions about things such as whether or not to:

·    keep the office open

·    require employees to report for work

·    charge fees on late rent

·    continue with collections efforts

·    conduct foreclosure auctions

Some decisions will be judgment calls that only you, as the business owner, can make. Foreclosure auctions, especially when the sale was scheduled before this crisis, are not prohibited. That does not mean you necessarily should go forward, especially if you conduct in-person auctions and would attract a number of people to the property. If your auctions are online, you may be good to go. Unless the local or state authority takes action to mandate or prohibit, this will be a facility owner's judgment call to make.

We virtually gathered self-storage facility owners and operators to discuss operational best practices and how they are handling challenges in the wake of the coronavirus (COVID-19) pandemic. TSSA Legal Counsel Connie Heyer also joined to offer legal guidance. The panel discussed best practices with regard to charging late fees, foreclosures, evictions, facility security, sanitation and more. 

NOTE: We are actively monitoring the situation and will update when new information becomes available. Because of the Shelter-in-Place order in Williamson County, we are working remotely, but answering the phone and responding to email during our normal business hours. Please call 888-259-4902 or use the Chat feature on our home page if you need hep in any way.