2021 Conference Presentations

Monday, Oct. 4

9 - 10 a.m.

Opening General Session: Creating a Complaint-Free Business (and World) - PPT Presentation

10:30 – 11:30 a.m.

Creating a Social Media Plan with Purpose & Avoiding the Fluff - PPT Presentation

Attracting, Hiring and Retaining the Best of Every Generation Today - PPT Presentation 

Unmanned Facilities—What Makes It Work? - PPT Presentation

1:15 – 2:15 p.m.

To Tow, or Not to Tow? That is the Question. An Update on SB 1181. - PPT Presentation

Due Diligence and Auditing an Existing Facility or Site - PPT Presentation 

Competing with the REITs...and Winning! - PPT Presentation

Tuesday, Oct. 5

  8 – 9 p.m.

Connecting with Tenants in a Contactless World - PPT Presentation

Third Party Management vs. Doing It Yourself - PPT Presentation

Top 10 Things to Know About Facility Ownership - PPT Presentation

Emerging Self-Storage Tech Trends & What They Cost - PPT Presentation

9:15 – 10:15 a.m.

De-escalating Conflict—Dealing with the Angry or Irrational Self-Storage Customer - PPT Presentation

2021 Employment Law Primer: How are Facility Owners Affected? - PPT Presentation

The Innovative Guide to Financing Your Self-Storage Project - PPT Presentation

3 - 3:30 p.m.

Crisis Management—Top 10 Things to Do (and Not Do) - PPT Presentation