Education Sessions

Join us at TSSA's Big Ideas in Storage annual conference on October 3 - 5 at the Grand Hyatt San Antonio River Walk. You'll get to experience three days full of networking, premier education, lively social events and the largest state association trade show in the country. View the full conference program hereRegister now.

Big Ideas is Your Education Destination

There is something for everyone at Big Ideas, no matter where you are on your self-storage journey. Create your conference roadmap by choosing the education track that works best for you (or change lanes and attend sessions from multiple tracks)—Daily Operations and Legal, Strategic Leadership, Development and Portfolio Growth or Innovation.


 MONDAY, October 4, 2021


 9:00 - 10:00 a.m. 
 Opening General Session with Keynote Will Bowen: Creating a Complaint-Free Business ( and World)
10:30 - 11:30 a.m.                             
Creating a Social Media Plan with Purpose and Avoiding the Fluff Attracting, Hiring and Retaining the Best from Every Generation Today Feasibility for a New Facility—How to Do It Right Unmanned Facilities—What Makes It Work?
 11:45 a.m. - 1:00 p.m.                                             Membership Luncheon
 1:15 - 2:15 p.m. To Tow or Not to Tow? That is the Question. A Legal Update on SB 1181 Is It Worth It? Analyzing Expenses and Services for Self Storage Due Diligence and Auditing an Existing Facility or Site Competing with the REITs...and Winning!
 2:30 - 4:00 p.m. 
 Round Table Discussions - Round #1

 TUESDAY, OCTober 5, 2021

 8:00 - 9:00 a.m. Connecting with Tenants in a Contactless World Third Party Management vs. Doing It Yourself Top 10 Things to Know About Facility Ownership Emerging Self-Storage Tech Trends & What They Cost
 9:15 - 10:15 a.m. De-escalating Conflict—Dealing with the Angry or Irrational Self-Storage Customer 2021 Employment Law Primer: How are Facility Owners Affected? What are the REITs Buying? Current Acquisitions Criteria The Innovative Guide to Financing Your Self-Storage Project
 10:30 a.m. - 12:00 p.m.
 Round Table Discussions - Round #2
 12:30 - 1:00 p.m. Manager Session: Online Leasing Efficiencies: Getting Them in the Door, With or Without Contact  Trade Show Open
 1:00 - 3:00 p.m. Innovation Theater Presentations  Trade Show Open
 3:00 - 3:30 p.m. Manager Session: Crisis Management—Top 10 Things to Do (and Not Do)  Trade Show Open