Dallas Luncheon Round Table Topics and Descriptions

 

1) YOUR MANAGER JUST QUIT. NOW WHAT?

Andrew Stavros, XPS Solutions
When a facility manager suddenly leaves, the impact is immediate: operations stall, calls go unanswered and revenue is at risk. Discover how to respond in the critical first 72 hours, stabilize your operations and rethink your staffing strategy to prevent future disruptions. Share real-world experiences, discuss today’s hiring challenges and uncover practical approaches to recruiting, coverage and building a more resilient operation.

2) SELF-STORAGE ACQUISITIONS: WHAT TO LOOK FOR BEFORE YOU BUY 

Tyler Trahant, Argus Self Storage Advisors
Discover the key metrics investors use to evaluate self-storage properties and spot promising opportunities. Learn how to quickly assess pricing, identify performance gaps and uncover ways to boost revenue potential.

3) CHOOSING THE BEST PROPERTY MANAGEMENT SOFTWARE (PMS) FOR YOUR OPERATION

Kevin Michels, NorthBridge Realty Holdings
With so many platforms available, how do you determine the right PMS for your situation? We will explore key considerations including usability, API integrations, website capabilities and cost. Join an open discussion with owner-operators currently using platforms, and gain insights on what’s working and what’s not.

4) USING A PUBLIC ADJUSTER TO STREGTHEN YOUR INSURANCE CLAIM

Paul Darden, Storage Income Pros
Learn how public adjusters advocate on your behalf to help maximize claim outcomes and navigate the complexities of the insurance claim process.

5) WHERE SELF-STORAGE OWNERS QUIETLY LOSE NOI 

CJ Stratte, Sauls Commercial Real Estate
Not every NOI leak is obvious. Explore the subtle operational gaps that quietly erode performance, from weak pricing discipline and excessive discounting to missed calls, inconsistent collections, underutilized ancillary income and overlooked digital opportunities.

6) FROM DEMAND TO DESIGN: FORCES SHAPING THE FUTURE OF STORAGE 

MJ Morris, ARCO/Murray
As customer needs change, so does the way facilities are built. Take a look at how demand patterns, technology adoption and operational efficiency are influencing modern facility design. Break down layout decisions, building systems, construction approaches and strategies that support long-term durability and stronger ROI.

7) FINANCING YOUR NEXT SELF-STORAGE PROJECT

Brandon Wilhite, Marcus & Millichap
Dive into how today’s operators are capitalizing projects, aligning financing with business plans and navigating the current lending environment to achieve optimal returns.