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 Tuesday, June 13, 2023 

5:30 - 6:30 p.m.
Mezcal Tasting
La 16 Speakeasy
Arriving early and ready to explore the tastes of Cancun? Make plans to meet up for this hotel-hosted activity. A fee of $85 USD and reservations are required. Contact the concierge at ext. 6637 to reserve your spot.

 Wednesday, June 14, 2023 
6:30 - 8:30 p.m.
"Bienvenido Cancun" TSSA Welcome Reception
Adult Pool

 Thursday, June 15, 2023 

8:00 a.m.
Registration Open
Tulum Ballroom Lobby

8:00 – 9:00 a.m.
Breakfast (Provided)
Tulum Terrace

9:00 a.m.
Announcements, Remarks and Sponsor Recognition
Tulum AB

9:30 – 10:30 a.m.
Opening Session: Self-Storage & CRE Outlook—The Forces Shaping the Sector
Tulum AB

John Chang, Marcus & Millichap
The last decade has been transformational for the self-storage industry as rapid growth and favorable performance metrics bolstered the appeal of self-storage investments. Will rising interest rates, a shortage of debt capital, a potential recession or a new black swan event cause headwinds for self-storage performance? Or will the sector once again demonstrate resistance to down-cycle challenges? John Chang, Senior Vice President and National Director of Research and Advisory Services for Marcus & Millichap, will address the key economic forces that commercial real estate investments face in 2023 and how self-storage owners, investors and operators can position for success. Chang presented at this event in 2022 and is back to provide an updated look at the changing landscape. 

John leads a team of dedicated real estate research professionals who produce Marcus & Millichap’s vast array of market research videos, presentations and publications. These in-depth materials provide insights and perspective on all major commercial property types, including self-storage, across the United States and Canada.

10:30 – 11:00 a.m.
Networking Break

11:00 a.m. – 12:00 p.m.
est Practices for Operating in Today’s Evolving Markets
Tulum AB
Anna Dwyer, Simply Self Storage; Ross Pfeifer, Hixon Properties; Guy Middlebrooks, CubeSmart and moderated by Ginny Sutton, Texas Self Storage Association
Panelists will share best practices for operating more efficiently during the current economic downturn and volatile inflationary environment. Self storage has proven to be recession-proof, but a big part of that has been the ability to pivot during transitional periods. What will this transitional period look like? Panelists will discuss revenue management, hiring/staffing issues, lease-up strategies, current market/street rate management and changes in marketing strategy.

12:00 – 1:00 p.m.
Lunch (Provided)
Tulum Terrace

1:00 – 6:00 p.m.
Free Time and Optional Events

3:30 - 4:30 p.m.
TSSA Guacamole Making Contest with the Chef
Tulum Terrace
Join us for a lesson with the chef on how to prepare authentic Mexican guacamole. Participants will compete for the chance to be named “Best Guacamole Making Team” by Chef. This activity is hosted by TSSA and no fee or reservation is required. All attendees and their guests are invited to participate.

5:00 - 6:00 p.m.
Tequila Tasting

JW Lobby Bar
Make plans to meet up for this hotel-hosted activity. A fee of $70 USD and reservations are required. Contact the concierge at ext. 6637 to reserve your spot.

6:00 – 8:00 p.m.
"Forget the Siesta, Let's Fiesta" Evening Reception
Seaside Garden

 Friday, June 16, 2023 

7:45 a.m.
Registration Open
Tulum Ballroom Lobby

7:45 – 9:00 a.m.
Breakfast (Provided)
Tulum C

9:00 - 10:00 a.m.
The Current Lending Appetite
Tulum AB
Tyler Figley, Affinius Capital; Kirk Oden, Trinity Real Estate Finance; John Williamson, Jones Lange LaSalle and moderated by Shrenik Shah, Montfort Capital
A panel of seasoned self-storage lenders will take a deep dive into the current lending environment. The panel will discuss key metrics and changing underwriting assumptions, the effect of rising interest rates, the lending appetite for development and expansion projects and the impact of failing regional banks on self-storage and other lending. 

10:00 – 10:15 a.m.
Networking Break

10:15 – 11:15 a.m.
The Evolution of Acquisitions in Texas
Tulum AB
Zach Dickens, Extra Space Storage; Scott Levy, Simply Self Storage; Matt Wess, National Storage Affiliates and moderated by Steve Mellon, Jones Lange LaSalle
Learn how the playing field is changing for acquisitions in Texas and nationally. Acquisition executives will outline their criteria and underwriting approaches. Learn how the acquisitions game is changing for properties in Texas in 2023. 

11:15 – 11:30 a.m.
Networking Break

11:30 a.m. – 12:30 p.m.
Self-Storage Technology and Its Impact
Tulum AB
James Hafen, Extra Space Storage; Adam Wagner, Superior Storage; Diane Yarbrough, Storable and moderated by Mark Cieri, StorageDefender, LLC
As hybrid management trends have progressed, so has technology. Whether you have considered remote management, remained committed to self-management or leave this up to your third-party manager, technology continues to evolve and provide opportunities for self-storage owners to provide a superior experience to tenants and employees. Learn about the latest technologies available to you, where smart money is leaning in technology, what you can expect to see soon and the ways technology is affecting profits. 

12:30 – 12:45 p.m.
Closing Remarks and Wrap-Up
Tulum AB
A grab-and-go lunch will be available at the end of the closing remarks.

12:45 – 6:00 p.m.
Free Time and Optional Events

The Executive Retreat schedule is subject to change. TSSA will continue to update this webpage as additional details are finalized.

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